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Our retail floor is currently CLOSED to the public. For order pickup, call us upon arrival or visit our in store pickup information page for more details.

Return Policy

You may return new, unopened items within 30 days of delivery for a full refund. Some limitations apply. 

You can expect to receive a full refund to the original form of payment within 5-7 business days. 

AAA does not accept returns on the following merchandise:

  • Items that have been worn or used
  • Items without their original packaging
  • Batons, knives, and weapon optics
  • Customized items
  • Gift certificates
  • Clearance items
  • Sale items marked FINAL SALE

Cancellations

If you would like to cancel an order, please contact us immediately. Once an order is shipped, we are unable to cancel your order.

Special or custom orders can not be cancelled.

Promotional Items

As a way to say thank you for ordering online, we offer promotions items from time to time. These items are only available for a limited time and cannot be returned for cash, store credit, or exchanged. If your order is returned for any reason, the promotional item that was included with the shipment must also be returned for the purchased item to be eligible for a refund or store credit.  

To Return an Item

Please Contact Us with your order number and the details about the item you would like to return. We will respond quickly with instructions for how to return items from your order.

Upon arrival, all returns are inspected by our team for quality assurance. If an item has been returned without the original packaging or there are signs of wear, we will not be able to accept your return. 

Exchanges

AAA Police Supply does not accept exchanges. 

Customers will follow the return process (stated below) for their unwanted product and will need to place a new order for the desired product. 

Still have Questions?

Reach us at contact@aaapolicesupply.com or give us a call at (781) 326-8845. We're available Monday through Friday, 8am to 5pm EST.  

 

Prices are subject to change without notice.